About Your Fund

Providing the means to assist our employees to save towards a dignified retirement.
The objective is to ensure that members are able to attain retirement readiness, which is influenced by certain factors during their working life while saving for retirement.In fulfilling its duty to members, the Board of Trustees must control what it can in respect of the components impacting retirement outcomes.

Overview | History

The Fund (the Fund) is registered with the Financial Sector Conduct Authority as a registered provident fund in terms of the Pension Funds Act (No 24 of 1956) with a Registration Number of 12/8/36179/1.

The Fund is a responsible corporate citizen and is committed to the highest levels of corporate governance, compliance, and transparency.

To this end, the Board of Trustees manages and monitors the affairs of the Fund.

About Your Fund

Meet the Team

The Fund is governed by a Board of Trustees, which provides strategic guidance on the management of the Fund. The various sub-committees provide specialised guidance and report to the Board of Trustees.

The Trustees

The Board of Trustees duties is governed  by Section 7D of the Pension Fund Act 24 of 1956.

  1. Ensure due diligence in the execution of their fiduciary responsibilities;
  2. Ensure that the Trustees are sufficiently educated or assisted by investment specialists to carry out their duties and responsibilities, including a selection of investment-related service providers.
  3. Approve and annually review the investment strategy and policies;
  4. Ensure that Fund Rules are adhered to and all applicable legislation followed;
  5. Delegate, within the Rules of the Fund, certain duties to the sub-committees but retain full responsibility for those functions.
  6. Ensure that expert advice is given independently. Advice given must not be compromised by the relationship of the expert or firm to any service provider, employer, or sponsor.
  7. Review default investment choices annually.

Service Providers

The Fund also makes use of service providers to assist the Board in fulfilling its fiduciary duties. All service providers are appointed through a competitive bidding process.

The current service providers are as follows:

Benefit Consultant

Axiomatic Benefit Consultants

Administrator

Robson Savage

Investment Manager

AlexForbes Investments

Auditors

NieuMan

Risk Insurers

Hollard and Discovery
Cover Provided by the Fund
Cover Provided by the Employer

Standard Bank

Pension-Backed Lending

SanlamSky

Cover Provided by the Employer

Principal Officer

The Principal Officer supports the Board in ensuring that the Fund acts in the best interests of its members, pensioners, and beneficiaries. The Principal Officer implements all Board decisions, gives effect to the Board’s strategy, and supports the Board with day-to-day operations.

The current Principal Officer is Michelle De Jager.

POPIA

How does the Fund handle your Personal Information?

By now, you will no doubt have received numerous emails from businesses updating you on how they are complying with the Protection of Personal Information Act (POPIA), which came into full effect on 1 July 2021.

Together with our Service Providers to the Fund in providing you with retirement funding benefits, we have security measures in place to safeguard your personal information when communicating with the Employer and you as a Member. This is to comply with POPIA, which is a law that enforces a person’s constitutional right to privacy by regulating the collection, use, sharing, storage, and destruction of personal information.

What do you need to know about your Personal Information and the Fund?

Security measures will apply to all recipients of our communications, which means you and the Employers. We will never send emails that have personal, identifiable information in the main text. Instead, we will include the personal information in secure PDFs attached to the email.

This means that the recipient will need a password to open the attachment and view the communication. The password will be specific and familiar to the recipient of the document, meaning that all recipients will receive a password in a separate email in order to access the password-protected document.

Please contact the Fund’s Chairperson or Principal Officer should you wish to view a copy of the detailed Privacy Policy of the Fund.

Fund Chairperson:

Julian Venter: Julian.Venter@dhl.com

Fund Principal Officer:

Michelle De Jager: Michelle@fccs.co.za

The Funds POPIA Privacy Policy is detailed below:

PAIA

The aim of the Promotion of Access to Information Act (PAIA)

The purpose of PAIA is to give effect to the constitutional right of access to information held by any private or public body that is required for the exercise or protection of your rights.

PAIA provides you with the right of access to information held by public and private bodies when you request such information in accordance with the provisions of PAIA, for the exercise or protection of any of your or another person’s rights.

If you make such a request, a public or private body must release the information unless PAIA or any other relevant law states that the records containing such information may not be released.

The Funds PAIA Manual is detailed below:

COOKIE POLICY

How does the Fund handle your Personal Information?

1. Introduction

This Cookie Policy explains how we use cookies and similar technologies on our website www.dhlprovidentfund.co.za. This policy is designed to help you understand what cookies are, how we use them, and the choices you have regarding their use.

2. What Are Cookies

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit certain websites. They are widely used to enhance your online experience by remembering your preferences and actions over time. Cookies are not harmful and do not contain personal information like your name or payment details.

3. How We Use Cookies

We use cookies for various purposes, including:

  • Essential Cookies: These cookies are necessary for the basic functioning of our website. They enable you to navigate our site, use its features, and access secure areas.
  • Analytical/Performance Cookies: These cookies help us understand how visitors use our website. They provide information about which pages are visited most frequently, how long visitors stay on each page, and whether they encounter any error messages. This data helps us improve the performance and usability of our website.
  • Functionality Cookies: These cookies allow our website to remember choices you make (such as your username, language, or region) and provide enhanced, personalised features.
  • Targeting/Advertising Cookies: These cookies are used to deliver advertisements that are relevant to your interests. They may also limit the number of times you see an ad and help measure the effectiveness of ad campaigns.

4. Your Cookie Choices

You have the option to manage your cookie preferences. You can usually modify your browser settings to accept, reject, or delete cookies. Please note that if you choose to block or delete cookies, some features of our website may not function properly.

5. Third-Party Cookies

We may allow third-party service providers to use cookies on our website for the purposes outlined in Section 3. These providers may also collect information about your online activities over time and across different websites.

6. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, law, or our data practices. Any changes will become effective when we post the revised policy on our website.

By continuing to use our website, you consent to the use of cookies as described in the Data Protection Policy detailed below: